Contact Us

Please use this wizard to find the contact details that are relevant to your enquiry:

I want to make a new booking

I want to amend, cancel or discuss an existing booking

I want to talk to a specific hotel directly

New Bookings Only: 0871 360 2180 Quote WG695

Please only use this number for new bookings only. For all other enquiries, please click here.

To amend a booking, please enter your reference number so we can direct you to the correct department:

Booking Reference:

Don't know your reference number? Click here.

To contact a hotel directly please enter the name here:

Please note that Hotels24Seven is an independent booking agent.

Thank you. To amend, cancel or discuss your booking, please use one of the following methods:

By Phone: 01293 550 370 (Mon-Fri, 9am to 5pm)

By Email:

We aim to reply to all emails immediately. Please note, our ability to to this may be limited outside of normal office hours.

Your reference number is not a Hotels24Seven reference number. We can only assist with reservations that we have made ourselves. We recommend you contact your original booking agent or the hotel directly. To do this, please use this directly use this form:

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Lost your reference number? Please read these instructions to recover it:

Did you make your booking via this website?
Please note we are an independent booking agent. If you definately made your booking though us, please send an email to Please include your name, the hotel you have booked and the date you have booked it for. We will locate your booking and re-send your confirmation email.

Did you make your booking via a different website?
As an independent booking agent we can only assist with bookings we have made ourselves. If you didn't book through us, we recommend that you contact your original booking agent or the hotel directly. To do this, please click here.